Frequently Asked Questions

Find quick answers to the most common questions about our products, materials, and services. We’re here to make your experience with Artemisia Organics simple and stress-free.

Yes — we’re a small label and love making pieces that fit you perfectly. We can adjust length, sizing, or create special measurements for all body types.
Custom orders may take a little longer to reach you, but we’ll keep you updated. Just message us with your request.

Yes. We’ve been working to partner with makers developing sustainable, natural, vegan, cruelty-free fluffy fabrics — a rare find, since most fluffy or “fleece” materials on the market are made from synthetic fibers like polyester (a type of plastic). Staying true to our values means only creating winter pieces from natural, skin-friendly fibers, so you can stay warm without compromising on sustainability.

Check our Size Chart (inches and cm toggle) and fit guide. If you’re between sizes, send us your measurements and we’ll help you decide.

See our Care & Instructions page for detailed washing and storage tips for each fabric we use.

Artemisia Organics is proudly run by Artemisia Legacy, a not-for-profit initiative. Profits fund our other projects, which are ever-expanding — from helping communities and educating about health to providing access to resources for living well, including our healthy, skin-kind clothing.

Yes — we ship worldwide via Australia Post. For some special or custom orders, we may ship from Delhi, India, which can sometimes be faster depending on your location.

Absolutely. Once your order ships, you’ll receive a tracking link by email.

Sale items are final sale unless faulty, so please choose carefully.